The following information applies if you live in one of the countries outlined below. Note that the shipping method we use is designed for the United States, so the information below is not guaranteed if you live in one of the other countries on the list, although it likely will be shipped and arrive on time, with no problems.
Shipping for all watches should take between 10 and 35 days. Different products have different shipping times; most will be delivered between 12 and 25 days after you order your product. A factor in shipping time is your location. When a tracking number becomes available, it will be emailed to you (guaranteed if you live in one of the countries listed below), so you will be able to see where your product is at any given time. No product should arrive later than at most 35 days following your order (in our experience thus far, it typically takes significantly less time). Please contact us if your product is taking longer than that to be delivered.
The following countries have guaranteed shipping (refer to the caveat stated above regarding the United States' guarantee compared to the other countries' on the list):
- Hong Kong
- Kazakhstan (currently in a trial run)
- New Zealand
- Saudi Arabia
- Thailand (currently in a trial run)
- United Kingdom***
- United States****
- Vietnam (currently in a trial run)
* Packages can be shipped to mainland France with zip codes that start with 01 to 95. However, packages cannot currently be shipped to overseas territories, including Corsica, Guadeloupe, Martinique, French Guiana, Reunion, St. Pierre and Miquelon and Mayotte.
** Spain is currently undergoing a test run and is not available in all cities just yet.
*** Packages can be shipped to mainland UK as well as the Channel Islands and the Isle of Man.
**** Packages can be shipped to all states, territories and military addresses within the United States.
If you're in another country, we can likely still ship to you, but it may take longer.
As always, if you have any questions/concerns/comments, please contact us by clicking here. Thank you and have a great day.